Published: 04 September 2013
At its meeting on 30 August 2013, the board of SEHC adopted a new IT policy:
Information and Communication Technology
SouthEast Housing Co-operative Ltd (SEHC) provides an extensive range of computing and communication facilities and infrastructure for use by staff and other authorised people.
The purpose of this policy is to describe the in principle position, on the management, operation, maintenance and development of this important infrastructure.
This policy applies across all SouthEast computing and communications facilities.
Responsibility for implementation of this policy is delegated to the General Manager,
Information and communication technology (ICT) is critical infrastructure that underpins much of the work of SouthEast. This infrastructure should be maintained and improved to ensure it facilitates achievement of organisational objectives and fulfilment of the Mission. To this end, ICT will be professionally managed and resourced.
The strategic and operational management of ICT will be within the principles of this policy and will be within the context of SouthEasr strategic directions.
SEHC will endeavour to model ICT Services on the Australian Standards, AS 8015-2005, AS 8018.1-2004 and AS 8018.2-2004 and with the industry best practice framework Information Technology Infrastructure Library (ITIL).
The principles by which ICT will be governed, managed and operated are:
Principle 1 - Maintain clearly understood responsibilities for ICT.
Ensure that individuals and groups within the organisation understand and accept their responsibilities for ICT.
Principle 2 - Plan ICT to best support the organisation.
Ensure that ICT plans fit the current and ongoing needs of the organisation and that the ICT plans support the business and strategic plans.
Principle 3 - Acquire ICT validly.
Ensure that ICT acquisitions are made for approved reasons in an approved way; on the basis of appropriate and ongoing analysis. Ensure that there is appropriate balance between costs, risks, long-term and short-term benefits.
Principle 4 - Ensure that ICT performs well, whenever required.
Ensure that ICT is fit for its purpose in supporting the organisation, is kept responsive to changing business requirements, and provides support to the business at all times when required by the business.
Principle 5 - Ensure ICT conforms with formal rules.
Ensure that ICT conforms with all external regulations and complies with all internal policies and practices.