Repairs and Maintenance

SouthEast is responsible for maintaining its own properties as well as for the non‐structural repairs and asset management of properties managed for DHS.

All maintenance and asset works are performed meeting Residential Tenancies Act and DHS requirements as a minimum.

Members are responsible for maintaining their house in a clean and dry condition as defined in the Residential Tenancies Act 1997.

Emergency maintenance is defined as an urgent repair that is a threat to your health and safety and is usually related to gas, electricity or water.


0401 722 157

How to Report a Maintenance Issue

If you have a repair or maintenance problem, please report it to your cooperative maintenance contact person.

You can do this by calling Jim on 03 9706 8005 or 03 9706 8558 (during office hours) or email

For Urgent and Emergency Repairs

Emergency repairs will be attended to within 24 hours and important repairs within 2-3 working days where possible. We aim to fix the problem as soon as possible and often quicker than these timeframes.

For urgent and emergency repairs and maintenance items that occur after 5pm or on Victorian Public Holidays, please call 0401 722 157 for assistance.