Repairs and Maintenance
SouthEast is responsible for maintaining its own properties as well as for the non‐structural repairs and asset management of properties managed for DFFH.
All maintenance and asset works are performed meeting Residential Tenancies Act and DFFH requirements as a minimum.
Members are responsible for maintaining their house in a clean and dry condition as defined in the Residential Tenancies Act 1997.
Emergency maintenance is defined as an urgent repair that is a threat to your health and safety and is usually related to gas, electricity or water.
EMERGENCY REPAIR CONTACT
0401 722 157
How to Report a Maintenance Issue
If you have a repair or maintenance problem, please report it to your cooperative maintenance contact person.
You can do this by emailing Eric Quitt, the SouthEast Asset Coordinator: firstname.lastname@example.org or call 0400 313 948 during office hours, 9.00 am to 5.00 pm Monday to Friday.
For Urgent and Emergency Repairs
Emergency repairs will be attended to within 24 hours and important repairs within 2-3 working days where possible. We aim to fix the problem as soon as possible and often quicker than these timeframes.
For urgent and emergency repairs and maintenance items that occur after 5 pm weekdays or on weekends, or on Victorian Public Holidays, please call 0401 722 157 for assistance.