Resources For Tenants A list of resources regularly updated by SouthEast, to make sure our members are linked to community services and resources. Housing Victoria Provides information about housing and housing assistance in Victoria. Website Housing Registrar Victoria Protects social housing assets and ensures quality services to tenants by regulating rental housing agencies. Website +61 3 9651 1402 Safe Steps Family Violence Response Centre. Open 24/7 Website 13 11 14 (Life Line) 1800 627 727 (Toll Free) WAYSS Assisting individuals who are homeless or at risk of homelessness to improve their life circumstances by providing access to stable, affordable and safe accommodation.Information, referral and support services are provided free of charge. Website +61 3 9791 6111 Hanover (24/7 Service) Provides a range of services to Victorians experiencing housing crisis or homelessness.If you are experiencing homelessness, are at risk of losing your home or you need to escape family violence all 1800 825 955 (FREE Call Number). Website 1800 825 955 (Toll Free)